Returns/Exchanges

Return policy:

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be sealed in the original packaging. Please take care when packaging your return in similar shipping package with appropriate padding. You must enclose a copy of your receipt, invoice, or proof of purchase.

Submit a return request:

Click the profile icon in the store's navigation, or go to the refund policy or a returns page, and then request a return.

1. Log in to your account:
1. In the Email Filed, enter your email address, and then click continue.
2. In your email account, open the email sent from our store and copy the six digit verification code included in the email.
3. Go back to the online store, and then enter a six digit verification code.
2. Click the order that you want to submit a return for.
3. If your order has more than one item, then select the items that you want to return.
4. Select a return reason and add a note for the store.
5. Click Request return.

If your return request is approved and requires shipping, then you will receive an email with shipping instructions and a return label. After the product is returned and found to be in new, unopened, unworn condition, you will receive a refund.

Gift cards are exempt from being returned.

Exchanges
We do not offer item exchanges. Start with a return. You may purchase your new item at any time.